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243 lines
11 KiB
XML
243 lines
11 KiB
XML
<?xml version="1.0" encoding="UTF-8"?>
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<cmmn:definitions xmlns:cmmn="http://www.omg.org/spec/CMMN/20151109/MODEL"
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xmlns:cmmndi="http://www.omg.org/spec/CMMN/20151109/CMMNDI"
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xmlns:dc="http://www.omg.org/spec/CMMN/20151109/DC"
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xmlns:di="http://www.omg.org/spec/CMMN/20151109/DI"
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xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
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id="OnboardingException"
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targetNamespace="http://processgit.io/cmmn/onboarding-exception">
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<cmmn:case id="Case_OnboardingException" name="Onboarding Exception Case">
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<cmmn:casePlanModel id="CasePlanModel_1" name="Onboarding Exception Management">
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<!-- Case File -->
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<cmmn:caseFileModel id="CaseFileModel_1">
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<cmmn:caseFileItem id="CaseFile_ExceptionDetails" name="Exception Details" definitionRef="ExceptionDetails"/>
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<cmmn:caseFileItem id="CaseFile_EmployeeInfo" name="Employee Information" definitionRef="EmployeeInfo"/>
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<cmmn:caseFileItem id="CaseFile_Resolution" name="Resolution" definitionRef="Resolution"/>
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</cmmn:caseFileModel>
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<!-- Plan Items -->
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<!-- Stage: Initial Assessment -->
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<cmmn:planItem id="PI_InitialAssessment" definitionRef="Stage_InitialAssessment">
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<cmmn:entryCriterion id="EntryCriterion_1" sentryRef="Sentry_CaseStart"/>
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</cmmn:planItem>
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<!-- Stage: Exception Resolution -->
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<cmmn:planItem id="PI_ExceptionResolution" definitionRef="Stage_ExceptionResolution">
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<cmmn:entryCriterion id="EntryCriterion_2" sentryRef="Sentry_AssessmentComplete"/>
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</cmmn:planItem>
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<!-- Stage: Escalation (Optional) -->
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<cmmn:planItem id="PI_Escalation" definitionRef="Stage_Escalation">
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<cmmn:entryCriterion id="EntryCriterion_3" sentryRef="Sentry_EscalationNeeded"/>
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</cmmn:planItem>
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<!-- Milestone: Case Resolved -->
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<cmmn:planItem id="PI_CaseResolved" definitionRef="Milestone_CaseResolved">
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<cmmn:entryCriterion id="EntryCriterion_4" sentryRef="Sentry_ResolutionComplete"/>
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</cmmn:planItem>
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<!-- Sentries -->
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<cmmn:sentry id="Sentry_CaseStart">
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<cmmn:planItemOnPart id="PlanItemOnPart_1" sourceRef="PI_InitialAssessment">
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<cmmn:standardEvent>create</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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<cmmn:sentry id="Sentry_AssessmentComplete">
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<cmmn:planItemOnPart id="PlanItemOnPart_2" sourceRef="PI_InitialAssessment">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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<cmmn:sentry id="Sentry_EscalationNeeded">
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<cmmn:ifPart id="IfPart_1">
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<cmmn:condition xsi:type="cmmn:tExpression">
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<cmmn:body>exceptionSeverity == "high" || resolutionTime > 48</cmmn:body>
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</cmmn:condition>
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</cmmn:ifPart>
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</cmmn:sentry>
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<cmmn:sentry id="Sentry_ResolutionComplete">
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<cmmn:planItemOnPart id="PlanItemOnPart_3" sourceRef="PI_ExceptionResolution">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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<!-- Stage Definitions -->
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<!-- Initial Assessment Stage -->
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<cmmn:stage id="Stage_InitialAssessment" name="Initial Assessment">
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<cmmn:planItem id="PI_CaptureException" definitionRef="Task_CaptureException"/>
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<cmmn:planItem id="PI_ClassifyException" definitionRef="Task_ClassifyException">
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<cmmn:entryCriterion id="EntryCriterion_5" sentryRef="Sentry_ExceptionCaptured"/>
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</cmmn:planItem>
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<cmmn:planItem id="PI_AssignOwner" definitionRef="Task_AssignOwner">
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<cmmn:entryCriterion id="EntryCriterion_6" sentryRef="Sentry_ExceptionClassified"/>
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</cmmn:planItem>
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<cmmn:sentry id="Sentry_ExceptionCaptured">
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<cmmn:planItemOnPart id="PlanItemOnPart_4" sourceRef="PI_CaptureException">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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<cmmn:sentry id="Sentry_ExceptionClassified">
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<cmmn:planItemOnPart id="PlanItemOnPart_5" sourceRef="PI_ClassifyException">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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</cmmn:stage>
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<!-- Exception Resolution Stage -->
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<cmmn:stage id="Stage_ExceptionResolution" name="Exception Resolution">
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<cmmn:planItem id="PI_InvestigateIssue" definitionRef="Task_InvestigateIssue"/>
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<cmmn:planItem id="PI_CoordinateWithHR" definitionRef="Task_CoordinateWithHR">
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<cmmn:itemControl id="ItemControl_1">
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<cmmn:manualActivationRule id="ManualActivationRule_1"/>
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</cmmn:itemControl>
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</cmmn:planItem>
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<cmmn:planItem id="PI_CoordinateWithIT" definitionRef="Task_CoordinateWithIT">
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<cmmn:itemControl id="ItemControl_2">
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<cmmn:manualActivationRule id="ManualActivationRule_2"/>
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</cmmn:itemControl>
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</cmmn:planItem>
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<cmmn:planItem id="PI_CoordinateWithFacilities" definitionRef="Task_CoordinateWithFacilities">
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<cmmn:itemControl id="ItemControl_3">
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<cmmn:manualActivationRule id="ManualActivationRule_3"/>
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</cmmn:itemControl>
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</cmmn:planItem>
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<cmmn:planItem id="PI_ImplementSolution" definitionRef="Task_ImplementSolution">
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<cmmn:entryCriterion id="EntryCriterion_7" sentryRef="Sentry_InvestigationComplete"/>
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</cmmn:planItem>
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<cmmn:planItem id="PI_VerifyResolution" definitionRef="Task_VerifyResolution">
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<cmmn:entryCriterion id="EntryCriterion_8" sentryRef="Sentry_SolutionImplemented"/>
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</cmmn:planItem>
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<cmmn:sentry id="Sentry_InvestigationComplete">
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<cmmn:planItemOnPart id="PlanItemOnPart_6" sourceRef="PI_InvestigateIssue">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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<cmmn:sentry id="Sentry_SolutionImplemented">
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<cmmn:planItemOnPart id="PlanItemOnPart_7" sourceRef="PI_ImplementSolution">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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</cmmn:stage>
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<!-- Escalation Stage -->
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<cmmn:stage id="Stage_Escalation" name="Escalation">
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<cmmn:planItem id="PI_NotifyManagement" definitionRef="Task_NotifyManagement"/>
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<cmmn:planItem id="PI_ConveneReviewMeeting" definitionRef="Task_ConveneReviewMeeting">
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<cmmn:entryCriterion id="EntryCriterion_9" sentryRef="Sentry_ManagementNotified"/>
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</cmmn:planItem>
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<cmmn:planItem id="PI_DevelopActionPlan" definitionRef="Task_DevelopActionPlan">
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<cmmn:entryCriterion id="EntryCriterion_10" sentryRef="Sentry_ReviewComplete"/>
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</cmmn:planItem>
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<cmmn:sentry id="Sentry_ManagementNotified">
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<cmmn:planItemOnPart id="PlanItemOnPart_8" sourceRef="PI_NotifyManagement">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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<cmmn:sentry id="Sentry_ReviewComplete">
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<cmmn:planItemOnPart id="PlanItemOnPart_9" sourceRef="PI_ConveneReviewMeeting">
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<cmmn:standardEvent>complete</cmmn:standardEvent>
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</cmmn:planItemOnPart>
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</cmmn:sentry>
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</cmmn:stage>
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<!-- Task Definitions -->
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<!-- Initial Assessment Tasks -->
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<cmmn:humanTask id="Task_CaptureException" name="Capture Exception Details"/>
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<cmmn:humanTask id="Task_ClassifyException" name="Classify Exception"/>
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<cmmn:humanTask id="Task_AssignOwner" name="Assign Owner"/>
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<!-- Exception Resolution Tasks -->
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<cmmn:humanTask id="Task_InvestigateIssue" name="Investigate Issue"/>
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<cmmn:humanTask id="Task_CoordinateWithHR" name="Coordinate with HR"/>
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<cmmn:humanTask id="Task_CoordinateWithIT" name="Coordinate with IT"/>
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<cmmn:humanTask id="Task_CoordinateWithFacilities" name="Coordinate with Facilities"/>
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<cmmn:humanTask id="Task_ImplementSolution" name="Implement Solution"/>
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<cmmn:humanTask id="Task_VerifyResolution" name="Verify Resolution"/>
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<!-- Escalation Tasks -->
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<cmmn:humanTask id="Task_NotifyManagement" name="Notify Management"/>
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<cmmn:humanTask id="Task_ConveneReviewMeeting" name="Convene Review Meeting"/>
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<cmmn:humanTask id="Task_DevelopActionPlan" name="Develop Action Plan"/>
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<!-- Milestone Definition -->
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<cmmn:milestone id="Milestone_CaseResolved" name="Case Resolved"/>
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</cmmn:casePlanModel>
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</cmmn:case>
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<!-- Case File Item Definitions -->
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<cmmn:caseFileItemDefinition id="ExceptionDetails" name="Exception Details"/>
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<cmmn:caseFileItemDefinition id="EmployeeInfo" name="Employee Information"/>
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<cmmn:caseFileItemDefinition id="Resolution" name="Resolution"/>
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<!-- Diagram -->
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<cmmndi:CMMNDI>
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<cmmndi:CMMNDiagram id="CMMNDiagram_1">
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<cmmndi:Size width="1200" height="800"/>
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<cmmndi:CMMNShape id="CMMNShape_CasePlan" cmmnElementRef="CasePlanModel_1">
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<dc:Bounds x="50" y="50" width="1100" height="700"/>
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</cmmndi:CMMNShape>
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<!-- Initial Assessment Stage -->
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<cmmndi:CMMNShape id="CMMNShape_InitialAssessment" cmmnElementRef="PI_InitialAssessment">
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<dc:Bounds x="100" y="100" width="300" height="200"/>
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</cmmndi:CMMNShape>
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<!-- Exception Resolution Stage -->
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<cmmndi:CMMNShape id="CMMNShape_ExceptionResolution" cmmnElementRef="PI_ExceptionResolution">
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<dc:Bounds x="450" y="100" width="350" height="300"/>
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</cmmndi:CMMNShape>
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<!-- Escalation Stage -->
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<cmmndi:CMMNShape id="CMMNShape_Escalation" cmmnElementRef="PI_Escalation">
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<dc:Bounds x="850" y="100" width="250" height="200"/>
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</cmmndi:CMMNShape>
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<!-- Case Resolved Milestone -->
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<cmmndi:CMMNShape id="CMMNShape_CaseResolved" cmmnElementRef="PI_CaseResolved">
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<dc:Bounds x="950" y="450" width="100" height="80"/>
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</cmmndi:CMMNShape>
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<cmmndi:CMMNShape id="EntryCriterion_1_di" cmmnElementRef="EntryCriterion_1">
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<dc:Bounds x="270" y="126" width="20" height="28" />
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</cmmndi:CMMNShape>
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<cmmndi:CMMNShape id="EntryCriterion_2_di" cmmnElementRef="EntryCriterion_2">
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<dc:Bounds x="420" y="126" width="20" height="28" />
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</cmmndi:CMMNShape>
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<cmmndi:CMMNShape id="EntryCriterion_3_di" cmmnElementRef="EntryCriterion_3">
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<dc:Bounds x="440" y="306" width="20" height="28" />
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</cmmndi:CMMNShape>
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</cmmndi:CMMNDiagram>
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</cmmndi:CMMNDI>
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</cmmn:definitions>
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